We're an Online Retail Store - Open to Everyone

Prime Wholesale is an online retail store specializing in tobacco products and smoking accessories, serving adult customers across the contiguous United States. Despite the name, we are not a wholesale-only distributor. Our store is open to individual adult customers, and no business license or bulk purchase is required to order. If you're 21 or older and located in a state where we ship, you can order today.

We carry trusted tobacco brands - cigars, pipe tobacco, cigarillos, rolling papers, and accessories - priced fairly and shipped directly to your door.

Prime Wholesale operates exclusively as a U.S.-based online retailer and is not affiliated with similarly named businesses in other countries or industries.

How Shopping With Us Works

Ordering from Prime Wholesale is straightforward. Browse the store, add what you want to your cart, and check out securely. Age verification is applied where required by state law. Once your order is placed during business hours, it's processed promptly and you'll receive tracking information as soon as it ships.

Business Hours:
Monday - Friday, 9am-5pm CST

Customer Support:
Phone: 888-914-0500
Email: sales@primewholesale.com

Shipping Information

We ship to customers across the contiguous United States in compliance with applicable state regulations. Some states have restrictions on tobacco and flavored products - full details are in our  Shipping Policy.

Most in-stock orders ship within 1-2 business days. Delivery typically takes 5-8 business days depending on your location and carrier. Tracking is emailed once your order leaves our facility.

Depending on your state and order, an adult signature may be required at delivery. The carrier may ask for valid ID confirming you are 21 or older. Shipping insurance is available at checkout.

Returns and Refunds

If an item arrives damaged or there is an issue with your order, please contact us as soon as possible so our team can review and resolve the situation. Most unused products can be returned within 14 days of delivery, subject to the conditions in our  Returns Policy. We review damaged shipment cases promptly.

Secure Checkout

All transactions are processed through secure, encrypted payment systems. Payment information is handled using industry-standard security protocols and is not stored beyond what is required to complete the transaction.

Customer Reviews

We encourage customers to leave verified reviews on product pages. Customer feedback helps us improve our product selection and overall service.

Compliance and Age Verification

Prime Wholesale complies with applicable state and federal regulations governing tobacco sales. By placing an order, customers confirm they meet the legal age requirements in their state. We only ship to locations where our products are permitted under current law.

Frequently Asked Questions

Is Prime Wholesale a legitimate retail store?

Yes. Prime Wholesale is a licensed online retail tobacco store serving adult customers across the contiguous United States. We offer secure checkout, tracked shipping, and clearly stated return and shipping policies.

Do I need a business license to order?

No. Our store is open to any adult customer who meets the legal age requirement in their state. No business license, wholesale account, or minimum order is required.

How long does shipping take?

In-stock items are typically processed within 1-2 business days. Delivery generally takes 5-8 business days depending on location and carrier.

Is adult signature required?

Some orders may require an adult signature at delivery. The carrier may request identification confirming the recipient is 21 years of age or older.

How can I contact customer service?

Call us at 888-914-0500 or email sales@primewholesale.com. We're available Monday through Friday, 9am-5pm CST.